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Busting the myth! Customer service = Customer experience!

Busting the myth! Customer service = Customer experience! The terms customer experience and customer service are often confused or used in the same manner. Customer experience is a critical aspect of a company's success but differs greatly from customer service.. Jainy Patel, from Stalemate, was able [...]

2021-12-21T12:42:55-05:00News|

What Are These 5 Remote Managers Doing to Enhance Their Productivity & Efficiency?

What Are These 5 Remote Managers Doing to Enhance Their Productivity & Efficiency? As remote work continues to take off, this is new territory for many business professionals. Henry Jackson, of Techsaa, was able to speak with business leaders that have adjusted to this new life [...]

2022-01-11T11:17:07-05:00News|

22 Entrepreneurs Explain Their Favorite Apps to Use for Their Business

22 Entrepreneurs Explain Their Favorite Apps to Use for Their Business Technology in our world is constantly changing at our fingertips. Business has become much more mobile and faster for owners and CEOs. There are numerous tasks that you can do all from a smartphone. Rescue [...]

2022-01-11T11:56:08-05:00News|

10 Things That Instantly Make Me Want to Hire a Job Candidate, According to Recruiters

10 Things That Instantly Make Me Want to Hire a Job Candidate It is always challenging to know what hiring experts are searching for from applicants aside from a great application. American Recruiters recently interviewed some hiring professionals to see what they look for in job [...]

2022-01-11T11:32:23-05:00News|

Jim Sullivan of JCSI: 5 Ways To Identify & Retain Top Talent

JCSI featured in Authority Magazine article Authority Magazine interviewed our CEO, Jim Sullivan, about how to identify & retain top talent. They asked about top ways to attract and engage top talent. When going after passive candidates, JCSI focuses on a multiple-touch process where candidates are [...]

2022-01-11T12:08:18-05:00News|